Due to the presence of natural oils, Conditioning Lip Butter is more sensitive to temperature and softer in texture.
We suggest to store the product in a cool, dry place and avoid direct sunlight. Dispense 1-2mm of product each time and apply liberally on lips. Avoid dispensing too much as this may cause breakage.
We would like to assure you that this is a common occurence with natural lip balm formulations and is not a packaging or product defect.